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Professionalism and Integrity with Results

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“In Rockville, we have found a business partner that genuinely cares about the outcomes and is constantly working with us to develop enhanced solutions. A breath of fresh air.”

— Managing Director, LLoyd’s Syndicate

 
 
 
 

Our Values

Rockville has built a reputation as a “best in class” claim administrator, both as a highly effective organization and as a respected employer and community leader. The continuous evolution of our business and our associates is both a collective and individual responsibility, fostered by an entrepreneurial environment starting at the top where associates contributions are valued.

For clients, brokers, and other stakeholders, we strive to be unassuming, straight-forward, and easy to engage. There are no layers of complexity. We will never compromise the honesty and integrity that are essential to all our relationships.

 

Our Values Define Who We Are

  • We are results oriented – no compromises

  • We lead by example - no room for politics

  • We are team players – no egos

  • We are loyal to each other and to our stakeholders

  • We enjoy what we do - it’s not a job but a vocation

  • We are hard-working and reachable while finding the right work/life balance

Our Leadership

Each of our Executive Leaders play an integral role in the final product we deliver to our clients. Their diverse backgrounds, accomplishments and years of experience as well as significant management acumen, is reflected in the successful results we garner for our clients.

 
 
James Lynch, CPCUCorporate Operations

James Lynch, CPCU

Corporate Operations

Randy Gouse, CPAComptroller

Randy Gouse, CPA

Comptroller

Lauren RadtkeClaims Operations

Lauren Radtke

Claims Operations

Stacy CohenHuman Resources

Stacy Cohen

Human Resources