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Professionalism and Integrity with Results

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“In Rockville, we have found a business partner that genuinely cares about the outcomes and is constantly working with us to develop enhanced solutions. A breath of fresh air.”

— Managing Director, Lloyd’s Syndicate

 
 
 
 

Our Values

Rockville has built a reputation as a “best in class” claim administrator, both as a highly effective organization and as a respected employer and community leader. The continuous evolution of our business and our associates is both a collective and individual responsibility, fostered by an entrepreneurial environment starting at the top where associates contributions are valued.

For clients, brokers, and other stakeholders, we strive to be unassuming, straight-forward, and easy to engage. There are no layers of complexity. We will never compromise the honesty and integrity that are essential to all our relationships.

 

Our Values Define Who We Are

  • We are results oriented – no compromises

  • We lead by example - no room for politics

  • We are team players – no egos

  • We are loyal to each other and to our stakeholders

  • We enjoy what we do - it’s not a job but a vocation

  • We are hard-working and reachable while finding the right work/life balance

Our Mission

Founded and run by claim professionals

For more than thirty years, Rockville has evolved from a niche loss adjustment firm to a market leader in claims administration and consulting. We deliver flexible claims solutions to insurance/reinsurance companies, self-insured corporate and public entities, Program Administrators, and coverholders.

We pride ourselves on our ability to recruit, develop, and retain exceptional Claim talent.  Collectively, our team’s significant commercial claims experience and hands-on management approach set us apart. 

Our structure allows for each claim to receive a priority focus regardless of exposure overseen by a centrally managed team, dedicated to your program strategy.  Following the latest trends in claims, judicial decisions, and new law, our teams analyze risk, develop aggressive litigation strategies with legal partners, and deliver world-class results.

We are open and transparent, providing continuity and ready access to the decision makers. This helps us grow relationships built for the long-term and underpins our steadfast commitment to serving the markets in which we operate.